Nixorra Support

CSV and Excel (.xlsx, first sheet) are supported on every plan. Upload limits include a 20 MB file size and up to 500,000 rows and 30 columns—see the Dataset Guideline after you sign in for full rules. Plan feature caps are on pricing.

AI suggests chart types, surfaces trends and anomalies, and helps summarize what changed—so you spend less time on manual formatting. It does not replace your judgment on business decisions. The end-to-end flow is outlined on how it works.

New accounts must subscribe to Starter or Pro, or buy an add-on / one-time credit pack to run AI Visual, Manual Visual, and AI Analyst Reports. Compare packs on the pricing page.

Open the pricing page to subscribe or buy add-on / one-time credits (sign in first). Your current plan and balances stay on Billing. Plan credits are granted when payment is confirmed. One-time credits last 1 year from purchase while no subscription is running; an active plan pauses that clock and leftover time resumes when the plan ends.

No. Nixorra is designed for file-based workflows: upload, explore, and share BI Presentations from the app without standing up a warehouse first.

Use Get Started to sign up. If you already have access, head to Login.